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Mitel MiVoice Business/MCD/3300 / Softphone extension & DID dead after closing client
« on: February 23, 2015, 11:42:51 AM »
We have implemented a 3 user softphone office for remote sales users.
Three users have laptops running X-Lite. Calls can be made and received without issue. DID's have been associated to the end-user extensions.
When laptops are powered off;
- Calling the extension from another softphone results in failed to establish call
- Calling the DID from an outside line results in a number no longer in service message
We are at a loss as to how to provision these devices so that they ring to voicemail if the softphone is not connected.
Three users have laptops running X-Lite. Calls can be made and received without issue. DID's have been associated to the end-user extensions.
When laptops are powered off;
- Calling the extension from another softphone results in failed to establish call
- Calling the DID from an outside line results in a number no longer in service message
We are at a loss as to how to provision these devices so that they ring to voicemail if the softphone is not connected.