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Messages - Sosipater

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Mitel MiVoice Business/MCD/3300 / Re: Call Forwarding not dialing 800 number
« on: February 21, 2015, 09:06:25 PM »
An additional wrinkle: it appears I can add in a different 800 number and things work. I have contacted the answering service and they claim that nothing has changed in how they're handling calls. Being a Mitel beginner, can anyone point me to how I would log and trace the call process until it leaves the 3300?

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Mitel MiVoice Business/MCD/3300 / Call Forwarding not dialing 800 number
« on: February 21, 2015, 07:30:43 PM »
So what we have is an extension that the destination of a ring group. That extension will call my cell phone number when I set it as the call forward number, but when I put in the 800 number for our night and weekend answering service it rings the Call Rerouting First Alternative. Well, there is dead air as it rings that extension but there is no audio of the rings, and then it rolls over to the voicemail associated with the CRFA. Any thoughts or questions?

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