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Messages - Fantasmo

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Mitel Software Applications / Re: MiCollab desktop client. No transfer button
« on: February 12, 2015, 03:22:01 AM »
Hi Iron,
Thanks for the reply. I might have a completely different system and the closest to a Users and Services screen I can get to is what's shown attached.
I've checked on the mitel server itself and can't find any programs that will take me to what you've shown.


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Mitel Software Applications / Re: MiCollab desktop client. No transfer button
« on: February 11, 2015, 07:02:23 AM »
Hi,
I'm having exactly the same issue here but I'm very new to Mitel and the help provided isn't too clear to me I'm afraid.
Would it be possible to advise where I need to add the 2nd Multicall key? It may be that we have different systems (using Softphones).
Basically, when making / receiving a call, we do not have the transfer button in the MiCollab Client.
Any help would be greatly appreciated.

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