Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Mitel sx-200 what is needed to go to 5 pots lines instead of 1 hybryde t-1

« on: August 07, 2015, 12:39:19 AM »

Thank you, I will be doing more research into what the actual current circuit configuration is, I did check for any data component, and there is not a data portion being used on the line. the smart jack connects to a cisco IAD2400, and then one RJ-45 cable goes from there to the Mitel SX-200 PBX. There is a (T-1 DSI card in the Mitel cabinet) I just can't figure if the Cisco IAD2400 was there just to allow our service provider (that is a reseller of Century link service) to have more ability to break out services through their line, or if it is providing some other function. My main concern is that our current bill for 5 voice call paths is being billed at $388.38,(from the re-seller) and Century link is also billing us for $135.00 for 5 lines, and if we can  convert to 5 pots lines at around $22.00 each per month from another re-seller that has made an offer, then we should be able to lower our bill by quite a bit. I just don't know if our equipment can do the job with just 5 pots lines, but I have a feeling that it was set up in that way at one time from looking at our 66-block punch down, we had a bunch of pots lines coming in at one time that are now no longer in use. As far a quality goes, we have a Century link fiber cabinet across the street, and all our current pots lines for alarm circuits come from there so they only travel from our building to their cabinet across the street in analog before they go digital over the fiber so we have pretty good line quality available through the pots lines. Thanks to everyone that has any ideas or comments on this. Tom...

2

Mitel SX200, SX2000, and older SX platforms / Mitel sx-200 what is needed to go to 5 pots lines instead of 1 hybryde t-1

« on: August 04, 2015, 06:30:22 PM »

I have a Mitel sx -200 phone system that currently uses a t-1 type connection, but not an actual t-1 some sort of hybrid with it's own bill. I also have a bill from Century link for 5 telephone numbers that roll over to our main line. Would it be possible, and easy to just convert over to 5 pots lines instead of the T-1 type line, and get rid of the extra bill for the T-1 Line? What are my obstacles? Tom... I am an entry level phone guy that is more used to IT work. Thanks.  Also what is the benefit of the current set up rather than just 5 Pots lines?

3

Mitel SX200, SX2000, and older SX platforms / Re: Mitel SX-200 identify what voice-mail box is associated with an extension #

« on: March 06, 2015, 07:25:34 PM »

      Hey everyone, thanks for the input on the issue. I ended up finding the voice mailbox number associated with that extension by a brute force method of just going in through a phone connection and punching in a series of voice mailbox numbers until I came to the one that corresponded with the voice recording on that extension. I know it was probably not the most efficient or technical way to do it, but in the end I found the identity of the mailbox. As it turns out, I found that two rooms next to each other had extensions, and voicemail box numbers switched with each other. There was no one in one office, so I just erased both voicemail boxes with the admin account, and rebuilt them with the extension number matching the voicemail number for future ease . Thanks again for the input... Tom...

4

Introduction and Announcements / Re: Mitel 3000 and Time Warner Cable Modem

« on: January 21, 2015, 08:58:16 PM »

 You may have to switch the tip an ring line. I at one time was installing residential cable, phone, and internet, and If they are running the same gear which is likely, then on certain systems it would make a difference if the tip, and ring lines running off the cable modem where just jumped from the modem to the other system they would be reversed, so you would have to run to a phone jack , and reverse the two wires, or by any other method flip the tip and ring. it never seemed to be a problem with a newer phone set, but older equipment, and for sure on alarm systems you had to get it right or there would be problems. No guarantee, but it's worth a try. good luck, and you should never need any other module or electronics to make the connection work. They hooked up to pbx systems on a regular basis. Hope this helps... Tom...

5

Mitel SX200, SX2000, and older SX platforms / Re: Mitel SX-200 identify what voice-mail box is associated with an extension #

« on: January 19, 2015, 03:28:56 PM »

 Just to note it looks like I have a Mitel sx-200  EL / ML version of system...

6

Mitel SX200, SX2000, and older SX platforms / Re: Keys for SX-200 cabinet

« on: January 19, 2015, 03:20:24 PM »

I have 2 cabinets that each have a key, I may be able to help if you have not already worked it out. Also perhaps you may be able to help me out. I have a post up on this same forum where I am trying to find out how to see what the mailbox number is associated with an extension. I need to clear the old voice-mail to set up a new one, but when I try to do it through the admin account on a phone set the prompt asks for a voice-mail box number. In the past it has been the same as the extension number, but in this case it won't accept that as the mailbox number. I do have a laptop connected at the PBX Mitel sx-200 cabinet, but I am not aware of the path that I need to take and which page to look at to find what mailbox is connected to ext. # 176 ? Let me know if you are still looking for a key, and as well if you may be able to point me in a direction to try for my voice-mail issue. Thanks Tom...

7

Mitel SX200, SX2000, and older SX platforms / Re: Mitel SX-200 identify what voice-mail box is associated with an extension #

« on: January 19, 2015, 03:03:57 PM »

 Thanks for the info. We may be talking about different systems. This is an old Mitel system that apparently has hit end of life with the manufacturer. It looks like two cabinets the size of a microwave oven. The voice-mail is embedded in the system. It is not a VOIP system, and I am having trouble finding the information I need to delete the old voice-mailbox. I am wondering if I can just delete the extension, and rebuild it to stop the association of this mailbox with this extension since I don't have a way to find out the voice-mail number? I should have pointed out in the beginning of the post that I am more of a network guy than a phone guy. I have worked with phone systems on a limited basis, but have a greater understanding of networks, and computers. I thought I could pick it up from the manufacturer, but they apparently no longer support this version of Mitel system. Any help in this issue is greatly appreciated. Tom...

8

Mitel SX200, SX2000, and older SX platforms / Mitel SX-200 identify what voice-mail box is associated with an extension #

« on: January 14, 2015, 03:42:12 PM »

I am working with a Mitel sx-200 with express messenger. I need to reset the voice-mail for an extension. The voice-mail box number is not the same as the extension number. I need the Voice-mail box number to enter when I go in to the administrator account through a phone set, it asks for the voice-mail number. In the past it has been the same as the extension number. In this case it will not accept that ext number as the voice-mail number. I have a lap top connected to the mitel system, but I am not sure of how to navigate to the right page that will show me what the voice-mail number is associated with this extension number. I can connect in to the system with an installer password, but need to know what pages I am looking for with this information. I don't know if there is a better way to get the job done. I just need to clear out the old voice-mail to make it work for the new user. Thanks for any help on this.   Tom......