Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Override Auto Answer

« on: February 09, 2015, 05:47:58 AM »

Definitely not the answer I wanted to hear   There are times that I want force ring the phone because the person stepped away from their desk and forgot to turn auto answer off.

2

Mitel MiVoice Business/MCD/3300 / Re: Override Auto Answer

« on: February 07, 2015, 03:24:30 PM »

Ah... It does have a line separating them...

Sorry for the confusion.

We do have a direct page button programmed on all our phones, but doing that causes the phone to ring and then opens the speaker up to talk to them.

I suspect that the mods should move this to the 3300 forum.

Jamie

3

Mitel MiVoice Business/MCD/3300 / Re: Override Auto Answer

« on: February 04, 2015, 08:01:27 PM »

Phones are Mitel 5330e

4

Mitel MiVoice Business/MCD/3300 / Re: Override Auto Answer

« on: February 03, 2015, 11:06:25 AM »

When I press # followed by the first digit of the extension it says "INVALID"  Other suggestions?

5

Mitel MiVoice Business/MCD/3300 / Override Auto Answer

« on: January 10, 2015, 10:29:08 AM »

We have switched from an NEC system where when you called the extension, and it would automatically go to "announce" and you could talk to the user.  If you wanted to ring the telephone, you would punch the extension and press 1 after the extension.

Users are not typically at their desks, but in the same office and away from the phone.  Users complained that they still wanted that to be able to open the line to that office and talk over the speakerphone to the person.

What I am looking for -- if I call the user and want to ring the phone on our Mitel system, is there a way to for me -- as the caller -- to override the auto answer on a case-by-case basis without disabling auto answer across the system.