Messages

1

MiVoice Office 250/Mitel 5000 / Re: How to setup Fax to Email

« on: December 01, 2014, 04:20:43 PM »

I'm starting a new topic, but I'm one of the fortunate people that now have to support one of these ancients.
I do have the EM external voicemail they used to offer. Anyone can help?

2

MiVoice Office 250/Mitel 5000 / How to setup Fax to Email

« on: December 01, 2014, 04:06:16 PM »

Hello All,
I'm having to support an old Inter-Tel 5000 (now Mitel) Phone system and one of the issues it is having currently is its Fax to email has stopped working suddenly.
A bit of background:
We migrated our Exchange server both physically and subnet wise. After that headache, we discovered that after things had broken e.g. our inter-tel system stopped sending faxes to email.
I found where the Email Gateway information was and updated it. It worked for about a day, and then it stopped. I have been at this for a few days now and haven't been able to figure out where the issue could be.

Help?
Please and thank you :-)