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Messages - vintagegtr

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I am unable to see the picture on the UCA client after uploading it. The client is flagged to upload their own photo and it allows them, but it just shows a small "x" instead of the picture. I have verified that it is the right size and the right format. it is a .jpg. I've used several different pics. I get the same result even when going directly into the account from the server-manager account. Has anyone run into this before?

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