Messages

1

Mitel Software Applications / Re: Unable to see status from UCA console...

« on: February 12, 2015, 08:58:01 PM »

Reviving old thread.

I have two console licenses but can't seems to figure out how to assign them in MiCollab???
Any clues?

2

Mitel MiVoice Business/MCD/3300 / Re: SIP Trunk gets 503 Service Unavailable

« on: January 14, 2015, 06:29:09 PM »

Ralph, I feel obliged to thank you 7 years after this original post.
Dial In Trunks Incoming Digit Modification - Absorb = 0
Who could possibly think of! What a catch!

3

Mitel MiVoice Business/MCD/3300 / Re: Time Zones

« on: December 23, 2014, 09:53:34 PM »

This still remains enigma for me...

4

Mitel MiVoice Business/MCD/3300 / Re: TRACE digit modification results

« on: December 23, 2014, 09:50:01 PM »

Never mind, found my answer.
Yes it does apply to SIP trunks as well, with slightly different messages.

CCS Tracing is enabled for continuous output display                           
13:06:40 ROL DPN PEER AAPT1     529 29 isrm_i
         ;10;|*1#|*50*290#|*58A*Cc*2*290#|*100*P.Test*1#|
         ---|---|--------|--------------|--------------|---
           6   7     8          NSIM             9
         ----|---|--------|--------------|--------------|----
        Voice|NOR|ORDxtens|     NSIM     |TXT*24char*name|
        ---------------------------------------------------------
       
13:06:40 ROL DPN PEER AAPT1     529 28 SSRM_I                                   
           *19*Z#|*58*Ca*1*Z#|*58*CW*G\}TPCww@HHE]`#
-----------------|-----------|------------------------------------------
 LoopAvoid=25hops|Mitel Speci|Non Specified Info
 
13:06:40 ROL DPN PEER AAPT1     529 28 SSRM_I                                   
           *58*C6*001#*58*CL*E*999*290*A9992084*A# 

         
13:06:40 ROL DPN PEER AAPT1     529 16 SSRM_C  *58*C4*4*1#0385649000

           
13:06:40 RIL DPN PEER AAPT1     529 7 NIM     *51*3#                           
13:06:40 RIL DPN PEER AAPT1     529 19 NIM     *240*`XD#*51*3#*58*Ca*2#         
13:06:40 RIL DPN PEER AAPT1     529 20 NAM                                     
           *3#*166*1 2 3 4#*50*0385649000#                                     
13:06:55 RIL DPN PEER AAPT1     529 1 CCM                                       
13:06:58 ROL DPN PEER AAPT1     529 2 CRM/CIM ;30;                             

5

Mitel MiVoice Business/MCD/3300 / Re: Time Zones

« on: December 22, 2014, 12:56:55 AM »

Checked the offset.
Offset is set to "0".

Yet certain malboxes are working in different time zones.

6

Mitel MiVoice Business/MCD/3300 / Re: TRACE digit modification results

« on: December 17, 2014, 08:58:30 PM »

Does this apply to SIP trunks as well?

7

Mitel Software Applications / Call Director Time Zones manual adjustment?

« on: December 17, 2014, 08:54:53 PM »

Hi guys,

I am trying to figure out the time zone adjustment of a Call Director personal flow enabled mailbox.

The mailbox time zone off set is set to "0".
The MCD time zone is set to Perth. There is no time zone adjustment for this extension.
The mailbox call flow is working according to Sydney time however.

According to this online document, there is option for manual adjustment:
http://edocs.mitel.com/UG/EN/MUC_help_R6.0/calldir/what_s_new_in_this_release.htm

Does anyone know where this time zone may be configured?


 

8

Mitel MiVoice Business/MCD/3300 / Re: Time Zones

« on: December 17, 2014, 06:33:06 PM »

Is there such thing as controlling HUNT/PICKUP group timezone form the MCD/3300 or am I looking for something non-existent.... and should I be looking in the NuPoint/CallDirector for this setting?

9

Mitel MiVoice Business/MCD/3300 / Re: Time Zones

« on: December 16, 2014, 05:33:24 PM »

Thanks for your reply.

To be more specific, here's my issue.

I have Hunt Group 300 configured with a CallDirector Mailbox. There are no members in the Hunt, only 300. I got the switch preconfigured, and I am taking over the administration. I see no reason why 300 is configured as a Hunt group, but it is the way it is.

I can see where in the station attribute I can assign the Zone, however I cannot find a parameter that I can set for the Hunt group.
Nonetheless the Hunt is configured on different time zone than switch default time zone. I can't seem to find where though.

10

Mitel MiVoice Business/MCD/3300 / Time Zones

« on: December 16, 2014, 01:38:05 AM »

Hi guys,

I am trying to configure different timezones for different phones including some hunt and pickup groups.
I found that I can specify the zones into Network Zones form. From there on I can't find how to apply the zones to a extension/hunt/pickup

Ultimately some of those numbers should terminate to NuPoint CallDirector for different queue routing purposes.
I am going through the documentation but cant seems to find what and where should be set.

Any help is appreciated.

11

Mitel MiVoice Business/MCD/3300 / TRACE digit modification results

« on: November 25, 2014, 07:15:02 PM »

Hi gents,

I am Mitel fellowman coming from Unify OpenScape4000 (Siemens HiPath4000) and Cisco CUCM(E).
Started with Mitel few weeks back and I am already figuring my way out through the switch.

When I test my design I am using the DGT TRACE maintenance command. It provides comprehensive information regarding the DP and routes being used and how the called party is manipulated.
This is limited to the called number though.
DGT Trace started:                                                             
00390156810 : ARS 003 +  8, ARS 003 +  8, Route (3)                             
DGT Trace completed.

On the cisco there has been similar command to test the voice translation rules used to construct the (calling) number sent based on the digit translation profiles.
Does the 3300 has any way of testing the digit manipulation result on the calling number?