1
Mitel MiVoice Business/MCD/3300 / Re: Caller ID on external call forward
« on: November 25, 2014, 09:38:12 PM »
5.0 SP2 PR2
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Show Posts
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.
Pages: [1]
2
Mitel MiVoice Business/MCD/3300 / Re: Caller ID on external call forward
« on: November 24, 2014, 08:56:54 PM »
No. The wierd thing is that it work on N/A, but not on busy or on call routing. The only thing I can think of is that the system doesn't get the CLID information before the transfer.
3
Mitel MiVoice Business/MCD/3300 / Re: Caller ID on external call forward
« on: November 24, 2014, 08:06:09 PM »
T-1s
4
Mitel MiVoice Business/MCD/3300 / Caller ID on external call forward
« on: November 24, 2014, 07:16:54 PM »
I am having a problem with caller ID on external call forwarding. We are forwarding an extension to an external call center that needs the caller ID of the caller. If a call is forwarded on a N/A condition the CLID of the original caller is presented. If it forwarded on a "Busy" or "Always Forward" condition (or via call routing) the CLID of the PBX is presented. I cannot find any setting in COS or anywhere else that changes this behavior.
Pages: [1]