Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Pickup groups

« on: October 17, 2014, 09:14:35 AM »

Thank you, that sounds like it could work.

Do you happen to know how I find the feature code for this function.

2

Mitel MiVoice Business/MCD/3300 / Pickup groups

« on: October 17, 2014, 07:12:09 AM »

Hi All,

Im sure this is a newbie post but please bear with me.

I have a Mitel 3300 system with (mainly) 5220 IP Phones.

We have about 30 phones on one floor, that are spread across 3 departments, these departments all have their own pickup groups.

However, sometimes a call will come into a department that isnt answered and it would be handy that another department could on the odd occasion pick the phone up, other than dropping the entire floor to one pickup group, is there a way this can be achieved?

Thanks,

Gavin.