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Mitel MiVoice Business/MCD/3300 / Re: Cannot retrieve a call from call transfer
« on: October 16, 2014, 11:55:32 AM »
Not using MBG and if we put a call on hold and retrieve we get the call back ok.
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Mitel MiVoice Business/MCD/3300 / Re: Cannot retrieve a call from call transfer
« on: October 16, 2014, 06:59:07 AM »
What if we do not have a VAR?
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Mitel MiVoice Business/MCD/3300 / Re: Cannot retrieve a call from call transfer
« on: October 15, 2014, 09:52:38 AM »
Where do I obtain software updates from for the 3300?
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Mitel MiVoice Business/MCD/3300 / Re: Cannot retrieve a call from call transfer
« on: October 14, 2014, 11:42:29 AM »
Have tried this now and the problem persists I'm afraid. When does the PBX require a reboot for changes to take effect?
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Mitel MiVoice Business/MCD/3300 / Re: Cannot retrieve a call from call transfer
« on: October 14, 2014, 10:53:38 AM »
Hi Ralph
Single PBX. SDP options 'avoid signalling hold to peer' disabled.
Single PBX. SDP options 'avoid signalling hold to peer' disabled.
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Mitel MiVoice Business/MCD/3300 / Re: Cannot retrieve a call from call transfer
« on: October 14, 2014, 08:30:31 AM »
Hi Ralph
Thanks for getting back to me. We are pressing the cancel key to retrieve. Apparently this was working for 18 months without problems. We are using SIP and then PBX was powered off completely and booted back up just last week but the problem continues to persist.
Thanks for getting back to me. We are pressing the cancel key to retrieve. Apparently this was working for 18 months without problems. We are using SIP and then PBX was powered off completely and booted back up just last week but the problem continues to persist.
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Mitel MiVoice Business/MCD/3300 / Cannot retrieve a call from call transfer
« on: October 14, 2014, 05:40:56 AM »
Hi
Im not very knowledgable of the 3300 PBX I'm afraid, but I have inherited this. A problem started to occur a few weeks back where we can no longer retrieve calls that have been transferred to an extension. When an announced call transfer that cannot be put through, we retrieve the call all both parties can hear is silence. It was working ok for around 18 months. Can anyone please help.
Im not very knowledgable of the 3300 PBX I'm afraid, but I have inherited this. A problem started to occur a few weeks back where we can no longer retrieve calls that have been transferred to an extension. When an announced call transfer that cannot be put through, we retrieve the call all both parties can hear is silence. It was working ok for around 18 months. Can anyone please help.
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