Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 3300 ICP still rings after hangup

« on: August 12, 2014, 04:57:02 AM »

Thanks, I am still having the same issue.  The settings I changed were

Ringing Expected            
Release Sup Exp...           
Audio Inh Until Ans Sup.....   
Drop Dig Rec For Out...      

Which were no and disc timer was 500, reduced to 250.

Settings were saved, I assume I do not need to reboot the system for the changes to take effect ?

2

Mitel MiVoice Business/MCD/3300 / Re: 3300 ICP still rings after hangup

« on: August 11, 2014, 10:23:50 AM »

They are standard telephone lines.

On further investigation the phone rings as "analogue", when hung up by the caller it rings for another 4 rings and then stops ringing and the "analogue" on the LCD disappears.  Then about 1 minute later it starts ringing again and will ring until picked up although the call was terminated 50/60 seconds ago. 

3

Mitel MiVoice Business/MCD/3300 / 3300 ICP still rings after hangup

« on: August 11, 2014, 05:36:09 AM »

Help ! We have this issue where when a caller calls in and then hangs up before the handset is lifted, the handset will ring and ring until answered.

When answered there is nobody there but it will ring for hours if not picked up, it also appears that the line is engaged while the phone is ringing.   

 Any advice appreciated, thanks.