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Mitel MiVoice Business/MCD/3300 / Mitel 3300/Oaisys Announcement and Recording on Direct inward dials?
« on: August 08, 2014, 05:31:10 PM »
Hello,
We have a Mitel 3300 with Oaisys. We have a new requirement by one of our business units.
They wish to prompt a "being recorded for call quality" prompt on every direct dial from our customers and record the call.
One of the recommendations was to build a ACD queue for each direct number. However we do not have the resources to do this for 200+ lines.
Is there a easier way to do this? So far we have not had much luck. Any help much appreciated.
We have a Mitel 3300 with Oaisys. We have a new requirement by one of our business units.
They wish to prompt a "being recorded for call quality" prompt on every direct dial from our customers and record the call.
One of the recommendations was to build a ACD queue for each direct number. However we do not have the resources to do this for 200+ lines.
Is there a easier way to do this? So far we have not had much luck. Any help much appreciated.