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Mitel Software Applications / Users prompted for Outlook password when UCA is on
« on: July 25, 2014, 06:12:49 AM »
Hi everyone,
Just doing some investigation to try to determine the cause of a problem we're having with a substantial number of our users.
We've noticed lately that for certain users at our firm, whenever they have both Outlook and UCA open at the same time they will be prompted repeatedly for their Outlook login details (every 10 seconds or so). The notifications stop as soon as the user exits UCA and resume as soon as it's restarted.
It's fairly clear that the password prompts are connected to UCA but I'm really not sure why. Has anyone else encountered a problem like this?
Just doing some investigation to try to determine the cause of a problem we're having with a substantial number of our users.
We've noticed lately that for certain users at our firm, whenever they have both Outlook and UCA open at the same time they will be prompted repeatedly for their Outlook login details (every 10 seconds or so). The notifications stop as soon as the user exits UCA and resume as soon as it's restarted.
It's fairly clear that the password prompts are connected to UCA but I'm really not sure why. Has anyone else encountered a problem like this?