Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Adding a DID as a virtual phone

« on: July 23, 2014, 08:48:24 AM »

Thank you x-man. I added the VM ext as a multicall key to an IP phone and that put the ext in Call Rerouting. Calling the DID or toll-free number now works. Thank you so much!

2

Mitel MiVoice Business/MCD/3300 / Re: Adding a DID as a virtual phone

« on: July 23, 2014, 08:14:28 AM »

I  have a direct dial inward number that points to a toll free number by our phone company.
This main DID will not be a real phone, but a virtual phone with VM that will ring on many of our Mitel IP phones.

I believe the DID is programmed in the NSU to a system speed dial number.
I have created a VM for an extension and set that extension to the programmed system speed dial.

I am fairly certain that I do nothing in Users and Devices or in Hunt Groups, but since there is not an extension in Users and Devices I do not see the extension in Call Rerouting and I know it needs to appear in that list.

How do I get the VM ext that I created to appear in Call Rerouting?
Will that complete the tasks needed to have the process work when the Toll free number is dialed?

Thanks again!

3

Mitel MiVoice Business/MCD/3300 / How To Program A DID as a Virtual Phone Number

« on: July 22, 2014, 09:39:08 PM »

Does anyone know how to add a new main phone number as a virtual phone? I already have the DID assigned as an extension in the system speed dial and have that extension setup with voicemail. I know nothing needs to be setup in Users and Devices or have a Hunt Group for it, but I do not know how see it Call Rerouting when it is not setup in Users and Devices. Thanks for your help.