Messages

1

Mitel MiVoice Business/MCD/3300 / How to set up a line key (Multiline set key assignment)?

« on: August 11, 2011, 08:00:51 AM »

Hello,

i am relatively new to the mitel and am having a few small issues with the button configuration of the ip phones.

I have isdn 30 with 12 channels. i would like to setup my key config so that i know which line is in use and which isnt.

I have tried setting up a button as a single line linked to the trunk number but this doesnt seem to work.  i get an error message saying the directory number is in use.

I am more familiar with the Panasonic where you can have a button setup per line.

Any help would be greatly appreciated.

Thanks for your time

Regards

Dexs

2

Mitel MiVoice Business/MCD/3300 / Re: Door entry system

« on: January 17, 2011, 12:46:37 PM »

Thanks for that,

The door entry system is working fine. its connected to a line port and when the door entry picks up the reception rings without a problem. she does have a 5550 console and can trip the mag lock after pressing the access code.

Thanks again

3

Mitel MiVoice Business/MCD/3300 / Mitel Door Entry System

« on: January 14, 2011, 09:45:58 AM »

hello,

On the mitel 3300 i have a door entry system connected to a analog trunk port. apparently it wont work on an analog ext port!

i want to bhe able to sent dtmf tones using a button on the consol. this is fine but i will need to turn on tones and turn it off again. can this be done using a feature code?

on the main reception soft phone unit (think its called a console) there is a button called tone and when she presses tone followed by the release code.... 33 i think it is the door reseases.

However in the evening the door phone rings another phone (ip 5400 hansets) and need to program a button on the phone which turns on tone and enters the release code.

does anyone know what the feature code is?

4

Mitel MiVoice Business/MCD/3300 / Re: 3300 icp prefured outgoing line

« on: January 14, 2011, 09:43:41 AM »

ok so this seems to be working better using buttons.

5

Mitel MiVoice Business/MCD/3300 / Re: 3300 icp prefured outgoing line

« on: January 11, 2011, 07:29:43 AM »

Thanks for the quick reply.... i will take a look at both options and get back to you.

Thanks for that

6

Mitel MiVoice Business/MCD/3300 / 3300 icp prefured outgoing line

« on: January 11, 2011, 04:11:02 AM »

hello,

I have a mitel 3300 icp with 2 analog lines.... (over powered for basic configuration they want)

They have 2 phones. 6000 and 3000.

They want ext 6000 to dial out over the 1st line and they want ext 3000 to dial out over the 2nd line.

Currently 6000 is dialing out over the correct line however 3000 isnt.

How would i set the config so that when ext 3000 dials 9 for a line it automatically goes out over line 2 rather than line1?

7

Mitel MiVoice Business/MCD/3300 / Re: integrated voicemail 3300 icp Please help

« on: January 07, 2011, 10:31:33 AM »

yes it was the Call Rerouting 1st Alternative. it was pointing to the wrong table in the call rerouting.

Thanks for your help.

8

Mitel MiVoice Business/MCD/3300 / Re: integrated voicemail 3300 icp Please help

« on: January 07, 2011, 10:06:51 AM »

thank you, i will let you know how it goes.

The software version is 8.0.10.7_1 if that helps but i am going to look in all forms anyway

9

Mitel MiVoice Business/MCD/3300 / Re: integrated voicemail 3300 icp Please help

« on: January 07, 2011, 09:52:12 AM »

call re-routing? where would that be?

i have looked at the exts that work with their voicemail ind the setups are identical.

10

Mitel MiVoice Business/MCD/3300 / integrated voicemail 3300 icp Please help

« on: January 07, 2011, 08:12:48 AM »

Hello,

I have a mitel 3300 icp with integrated voicemail. it has 215 mailbox licences.

I have over 30 people who have voicemail activated on the sydtem and seems to work fine.

The issue i have is that i have created 2 new users and ticked voicemail in the user config, the mailbox has been created however when i ring the ddi or the internal ext number the call doesnt seem to be going through to voicemail if the call isnt answered. the user is a hotdesk user aswell but so are the other users voicemails that work..


any suggestions?

Thanks people

11

Mitel MiVoice Business/MCD/3300 / Re: mitell 3300 and uk pri isdn

« on: December 09, 2010, 07:12:06 AM »

Thanks for that. i had everything setup correctly however British telecom had a fault their site and i had to reset the NTE.

I can dial in without a problem however i cant seem to dial out? back to the help file me thinks.

12

Mitel MiVoice Business/MCD/3300 / mitell 3300 and uk pri isdn

« on: December 07, 2010, 08:47:49 AM »

Hello again,

I am getting on with the mitel pretty well and in the next 2 days or so i will be installing my first isdn30 on a mitel 3300. However i have been playing about with another system (currently spare) in my isdn 30 and cant see to get it working at all.

Does anyone have a cheat sheet or how to guide to setup pri on the 3300?

Thanks for your help people

13

Non-Mitel Chatter / Line configuration values

« on: November 24, 2010, 04:58:14 AM »

hello people,

i am going to be installing a phone system in france and need the line configuration values for france such as guard time, disconnect time seize time and all that.

i have tried googleing it and have found nothing.

Can anyone point me in the correct direction?

Thanks for your help in advance.

14

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 how to name a hunt group

« on: November 19, 2010, 12:46:24 PM »

ok so i have figured this out. its in group administrators tools >  manage groups > hunt groups.

SWeeeet!

15

Mitel MiVoice Business/MCD/3300 / Mitel 3300 how to name a hunt group

« on: November 19, 2010, 12:26:17 PM »

ok so i have managed to link the lines to a hunt group and then to exts.... one more simple thing (i hope)

how do you name a hunt group? i have looked everywhere and the field is blanked out in hunt group assignment .

Thanks again for your help people