Messages

1

Mitel MiVoice Business/MCD/3300 / Re: The number refers to a Superset 4150.

« on: July 09, 2014, 08:48:56 AM »

sorted.. than ks for your helps.

There is a VM Ports screen!!!

2

Mitel MiVoice Business/MCD/3300 / Re: The number refers to a Superset 4150.

« on: July 09, 2014, 08:43:17 AM »

ha ha, it not easy to work out what people mean when you have no idea of the background!! But I am learning.

VM Greeting - Port ID 17 = RAD set 15
VM RAD Greetings - RAD set 15 = 5 (all the rest are blank)

So where do I find the link between 8616 and VM Port ID 17?

3

Mitel MiVoice Business/MCD/3300 / Re: The number refers to a Superset 4150.

« on: July 09, 2014, 08:24:36 AM »

yes it does makes sense.

so now I have worked out.

speed dial 146 to ACD Path 695,
Play Recording 1: 8616
         8616 has a class of service 11, 11, 11   
After 10secs (Interflow time Out Seconds = 10)
Transfers to 696 (which is another ACD Group)

therefore my question is now how does 8616 know to play system announcement 5? i looked at class of service but I have no idea what i am looking for.

thanks
MC

4

Mitel MiVoice Business/MCD/3300 / The number refers to a Superset 4150.

« on: July 09, 2014, 05:21:05 AM »

Hi,

I am not that great with he Mitel 3330, I am trying to work out a routing path.

Direct Dial 146 is a Speedcall to 695
695 is an ACD Path
this path has Recording 1: Directory Number = 8615
when i say locate number 8615 I get
The number refers to a Superset 4150.

I dont know where to go from here.

I know if I dial the number i think it plays a message at 8615 before being passed to another ACD group. I am just trying ot work out how it been programmed.

thank you

MC