Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Music On Hold - 3300 MCD

« on: September 24, 2015, 07:32:27 AM »

Thanks for the replies.
Actually, following some further testing the quality is acceptable apart from if the person on hold is on a mobile phone when it sounds really terrible even with good mobile signal. Maybe it is the mobile network doing something to it?

2

Mitel MiVoice Business/MCD/3300 / Music On Hold - 3300 MCD

« on: September 18, 2015, 09:24:56 AM »

I am told that the Mitel 3300 MCD only supports 8 bit mono a-law wav files. Having experimented it seems that no matter how good the original audio is, the MOH sound quality sucks.
Anyone know of a better solution than the sucky Mitel one?

Thanks in advance