Show Posts
1
Mitel MiVoice Business/MCD/3300 / Custom Interface
« on: June 24, 2014, 12:58:50 PM »
Hello all and thanks for taking the time to read my post.
Let me start by saying that I know absolutely nothing about our Mitel Phone system other than it is a 3300icp.
I can get into the Mitel Communications Director which I am sure I can use to break the system.
I have a new project from our Human Resources department. They are looking for a single point of entry for new employees.
I am in the research phase of this project and the Mitel System comes up as one of the many areas we have to enter employee information.
My question(s) are..
1. Is there a way to add/update/delete user information via a direct connection to the database?
2. Is there a way to get all the user/speed dial records from the database directly?
My follow up is of course how would I get started?
Thanks for the time.
John
Let me start by saying that I know absolutely nothing about our Mitel Phone system other than it is a 3300icp.
I can get into the Mitel Communications Director which I am sure I can use to break the system.
I have a new project from our Human Resources department. They are looking for a single point of entry for new employees.
I am in the research phase of this project and the Mitel System comes up as one of the many areas we have to enter employee information.
My question(s) are..
1. Is there a way to add/update/delete user information via a direct connection to the database?
2. Is there a way to get all the user/speed dial records from the database directly?
My follow up is of course how would I get started?
Thanks for the time.
John