Messages

1

MiVoice Office 250/Mitel 5000 / Mitel Phone Manager

« on: October 07, 2015, 10:20:45 AM »

Hi everyone.

I have a customer using rel. 4.2 of phone manager. Only 1 client is unable to use the chat feature. It is available but when he selects chat from the toolbar or if he right clicks on a user and selects chat, the chat window does not appear. They are currently using 19 of 40 licenses.  His pc firewall is disabled and he does have admin rights to the pc. There is no anti-virus running either. He has tried to uninstall and re-install the client to no avail. He is running windows 7. I am just looking for ideas. Thanks.

2

Mitel SX200, SX2000, and older SX platforms / Re: Sx 200 Superswitch console overlay

« on: June 04, 2015, 03:12:29 PM »

John,

Thanks for the reply. I already did look on wedophones but was hoping for better quality. It will do in a pinch if I have to.

3

Mitel SX200, SX2000, and older SX platforms / Sx 200 Superswitch console overlay

« on: June 04, 2015, 02:47:45 PM »

I might be reaching here but would anyone know if and where I could get a printable copy of the console overlays?

thanks in advance.

4

MiVoice Office 250/Mitel 5000 / Re: Voice Processor Question

« on: January 19, 2015, 12:43:04 PM »

The customer has access and did reboot the system from the operations menu, maybe a touchy mouse click and disabled it...I will check the logs, thanks 619.

5

MiVoice Office 250/Mitel 5000 / Re: Voice Processor Question

« on: January 14, 2015, 08:01:37 AM »

Strange thing is, the system was up and running fine before but the user was having VLAN issues last Thursday and decided to reset the 5000 (6.0.9.57) via DB programming, which fixed the phone issue. The user was trying to add a mailbox yesterday when they noticed the voice processor was not present.

6

MiVoice Office 250/Mitel 5000 / Voice Processor Question

« on: January 13, 2015, 03:49:57 PM »

Has anyone gone into a system and found the voice processor not in DB programming? I had to enable it again via operations menu but all voicemail functionality was there. Has anyone else encountered this?