Messages

1

Mitel MiVoice Business/MCD/3300 / Possible to adjust jitter buffer?

« on: March 10, 2015, 09:01:36 AM »

I was wondering if I could make adjustments to the jitter buffer on the phones/controller -

We have a remote site that is VPNed in and on occasion we get poor call quality.  I was hoping to increase the jitter buffer before resorting to a lower MTU.

2

Mitel MiVoice Business/MCD/3300 / Setting phone properties en masse?

« on: September 19, 2014, 08:52:14 AM »

I have to specify secondary element for all phones at a location and am wondering if there is some way to do this en masse - without having to visit each extension's page and set by hand.

3

Mitel Software Applications / Re: NuPoint - Voicemail Port Problem

« on: June 16, 2014, 12:17:44 PM »

That worked.. Thanks!

killing the vmemo process for that line resolved my issue.

4

Mitel Software Applications / Re: NuPoint - Voicemail Port Problem

« on: June 16, 2014, 10:45:27 AM »

Hmm.. The vMCD didn't work and SSHing into the vMAS brought up a server console that would not give me an option to exit out to linux.  I guess I'll just reboot the server after-hours and hope that works.

5

Mitel Software Applications / Re: NuPoint - Voicemail Port Problem

« on: June 13, 2014, 11:50:52 AM »

Thanks, I'll give that a try.

6

Mitel Software Applications / Re: NuPoint - Voicemail Port Problem

« on: June 13, 2014, 09:45:44 AM »

I don't want to disrupt service if at all possible.  Would you be able to point me in the right direction for figuring out how to go about restarting the service just for that particular line?

Mitel Applications Suite 5.0.61.0
Mitel Standard Linux 10.0.37
NuPoint unified messaging Build: 16.0.0.51.01

7

Mitel Software Applications / NuPoint - Voicemail Port Problem

« on: June 13, 2014, 09:24:54 AM »

Sorry if my question is poorly worded as I am rather new to working with Mitel and VoIP in general.

We have 19 lines on our NuPoint VMAS .. One line in particular is not picking up.  If I try to call that line directly it just rings forever (Actually, now I am getting DNDs, I am guessing because it appears to be ringing one of our main console's lines and the secretary must have figured out how to set it to DND)..  All 18 other lines work fine -  they get directed to the voice mail system before a single ring.

I would greatly appreciate some assistance in troubleshooting this..