Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Missed Calls on Main Display

« on: July 21, 2017, 03:48:43 PM »

Make sure you program your call history using the "phone app" line type

Button Number      Label      Line Type      URL      Button Directory Number      Ring Type      MiXML Application Feature      Phone Application Feature

      8                        Phone App                                                                                 Not Assigned      Call History      No

2

Mitel MiVoice Business/MCD/3300 / Re: Missed Calls on Main Display

« on: July 20, 2017, 08:59:02 AM »

This feature is gone.
From support ticket:

I have reviewed clearquest and found DPAR MN00594492 where it states that this functionality was removed from firmware version 6.3.0.3.

The behaviour was changed because we had too many complaints from the field that the Notification Window was staying up, and they wanted it gone. Customers had other ways to check missed calls (Call History), so they didn´t need or want the Call Notification window to stay up on the phone. SO we recently changed the default, based on customer input.

So if you want users to have the option, this will require a DCR, as it will require SW Design work to make it an option in settings. Business justification will be required.