Messages

1

Mitel MiVoice Business/MCD/3300 / MITEL 3300 record Hotdesk Login/Logoff

« on: November 21, 2016, 05:29:59 AM »

Hi,
is anyone aware of any product or method to record Hotdesk login/logoff? Other than export Maintenance Logs and filter where Source = Mobility.

Background is a large multi site cluster of 3300 MXe, ISS and virtual with a high turnover of staff and no information fed back to the admins. End result is no clear indication of which Hotdesk ID's are in use.
It would be good to have a definitive report detailing the last Hotdesk login date & time and whether the login was still active.

Thanks in advance for any assistance.

2

Mitel MiVoice Business/MCD/3300 / Re: Xnet Busy

« on: March 21, 2014, 07:23:10 AM »

I know this is an old thread, but the first simple step to check is the number of IP trunks between each PABX.
Check the IP/XNET Trunk Group Assignment. I had an issue where only 10 trunks had been assigned between two PABX instead of 100.
Resulted in users from PABX A only having 10 trunks to make calls to PABX B.
Once increased to 100 trunks no further issues were reported.