Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5550 IP Software Download

« on: May 06, 2014, 10:52:35 AM »

Thanks for all the help.  I was able to get the phone systems running on my own.

One more question.  When I log in to the phone "192.168.1.2" I can log in to the phone but when I click "Group Administration Tool" nothing happens, nothing loads or pops up (none of the 3 options load).

Pop-up blocker is off, 192.168.1.2 is loaded in to the compatibility view settings.  I've tried F12 dev mode and loaded the site in IE7, IE8, IE9, and IE10, all the same.

Any ideas?  If I can't get in there I can't edit the names and extensions of people in my office.

Thanks.

2

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5550 IP Software Download

« on: February 25, 2014, 01:21:14 PM »

Lets see if I have it correct this time:

Release Level: 5.0 SP2 PR1
Active software load: 11.0.2.19
Inactive software load: 10.0.4.14
System relink: No relink has been applied.
Call Control relink: 41.0.2.14_SP1
Platform CX, 512MB of RAM

This is all the information presented when I click "About".

3

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5550 IP Software Download

« on: February 25, 2014, 12:32:19 AM »

I'm sorry, yes I didn't understand.

When I get to the office in the morning I will figure it out.  I run low-level tech in my office, this is my first time dealing with the phone system.  I didn't understand the terms.

Thanks.

4

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5550 IP Software Download

« on: February 24, 2014, 02:06:39 PM »

Sorry I probably wasn't clear,

MCD is the Mitel Communications Director (Mitel Phone System)
The version of the system will need to be determined to know which version of 5550IP is supported

Sorry.

Mitel 5550 IP Console Dark NA 50003071
56005040 Rev A.26

5

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5550 IP Software Download

« on: February 21, 2014, 10:37:00 AM »

What version of MCD are you running?

Operating System: Window XP Pro
Application Software Version: 4.1.0.18
Keypad Software Version: 9.7.0.3

6

Mitel MiVoice Business/MCD/3300 / Re: Mitel 5550 IP Software Download

« on: February 20, 2014, 02:15:10 PM »

It's okay, don't get in trouble.  You'd be surprised though.  Once we emailed support because our software would not come online.  It ended up coming online on its own prior to them responding to our request.  They finally contacted us, and all we told them was that it's working now ... and we were charged, for literally nothing, heh.

7

Mitel MiVoice Business/MCD/3300 / Mitel 5550 IP Software Download

« on: February 20, 2014, 11:19:00 AM »

I did a search and all the Mitel 5550 questions seem to be in this forum so I hope it's the right place.

My company has upgraded (finally) to Windows 7 64-bit machines.  I need to move the Mitel 5550 IP console to one of the new machines.  From Googling a lot I see there are versions of the software that fully support Windows 7 64-bit.  I cannot find a download for anything.

I did a chat on the Mitel site and they said they don't offer downloads and to contact my provider.  I'm trying to avoid contacting my provider because their support rates are astronomical.  I'd like to try setting up the console on the new machine myself by trying to duplicate the settings on the current machine. 

However, I cannot do anything without an installer for the current software.  Is it available to download anywhere?

Thanks.