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MiVoice Office 250/Mitel 5000 / Inbound call dial tone
« on: February 14, 2014, 10:32:52 AM »
Hi,
We have the Inter-Tel 5000 PABX and currently experiencing issues with the inbound dial tone.
When someone calls into the office the dial tone played back to the user sounds as though they are calling abroad, not the standard UK ringing tone. I believe this may be down to our PBX answering the call immediately and then routing based on the day or night service being required.
Has anyone else experienced this and can it be changed?
Thanks
We have the Inter-Tel 5000 PABX and currently experiencing issues with the inbound dial tone.
When someone calls into the office the dial tone played back to the user sounds as though they are calling abroad, not the standard UK ringing tone. I believe this may be down to our PBX answering the call immediately and then routing based on the day or night service being required.
Has anyone else experienced this and can it be changed?
Thanks