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Mitel MiVoice Business/MCD/3300 / Caller ID showing up as unknown
« on: February 01, 2014, 04:07:23 PM »
Hello,
I'm new here and to phone switches in general. My company has a Mitel 3300. It's been brought to our attention that our caller ID shows up as unknown when outgoing calls from our company are received from our outgoing phone lines. (Customer Service and Inside Sales)
I'm hoping someone can give me some ideas on where to look for settings to change this. Also is there anything on the phone companies end that might not be set correctly? Thanks...
I'm new here and to phone switches in general. My company has a Mitel 3300. It's been brought to our attention that our caller ID shows up as unknown when outgoing calls from our company are received from our outgoing phone lines. (Customer Service and Inside Sales)
I'm hoping someone can give me some ideas on where to look for settings to change this. Also is there anything on the phone companies end that might not be set correctly? Thanks...