Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 5560 VPN setup

« on: February 18, 2014, 05:15:44 PM »

Just wanted to first thank everyone, the install went pretty well and I got the phone working. However, my client has informed me of an issue. When using the phone, there is a dropout occurring, roughly every minute. They also mentioned that they often will be on a facetime call at the same time and the facetime call will drop at the same time as the phone drop. We just noticed that both the RV42s need firmware updates, so I'm doing that first to see if any change occurs. We already have the port on the RV42 (remote location) that the phone plugs into set to high priority for QoS. Anything else to look at, like MTU size?

2

Mitel MiVoice Business/MCD/3300 / 5560 VPN setup

« on: February 01, 2014, 02:22:44 PM »

Doing a bunch of reading on this and I think I have it figured out. Here is my clien'ts setup, nothing fancy, no vlans.
Main office(~8 PCs and phones): Static IP->RV042 as Gateway, DHCP off->Mitel 3300 as DHCP server(computers and phone)
Setting up a remote office with one pc and a 5560 phone. Remote office has static IP and an RV042 w/DHCP on, pc and phone will be plugged into it.
Main Office IP is 192.168.1.x, Remote Office will be 192.168.0.x. The IP of of the 3300 is .1.2
I have a Gateway to Gateway VPN setup between the RV042s. I am currently testing this at my shop, won't be able to test the phone as the POE injector is at the remote location.
So, with the VPN established currently at my shop, I can connect to the main office file server and ping the main office local IPs just fine. So, when I go to set up the actual remote location from what I have read, I would need to power on the phone w/7 key held for teleworker mode and enter the 3300 IP of .1.2? Did I get that right?