Messages

1

Mitel Software Applications / Re: MBG and SIP phones

« on: January 17, 2014, 04:33:50 PM »

Issue found - licensing. The MBG does not have the Virtual Application license applied, causing the system to reload every 5 minutes.

2

Mitel Software Applications / MBG and SIP phones

« on: January 17, 2014, 01:23:04 PM »

I have a Bria 3 client connecting via Teleworker to a MBG server.
All of the settings on the Bria appear to be correct, I am able to place and receive calls with no issues.

However, they client appears to be loosing registration every 5 minutes (exactly)
When looking in the logs on the MBG I am seeing this cycle repeating over and over:

 MBG
set connection
lost
Indeterminate
Fri 17 Jan 2014 11:35:02 CST
Active-connections:1, Ip:(IP):45074, LocalIp:192.168.0.10:15618, Reason:set has deregistered, Icp:192.168.113.5:5060, Type:SIP, ID:(ID), Acceptor:UDP

MBG
set connection
Rejected
Indeterminate
Fri 17 Jan 2014 11:35:02 CST
active-connections:1, Ip:(IP):45074, LocalIp:192.168.0.10:15618, Reason:maximum licensed sets already connected, Icp:192.168.113.5:5060, Type:SIP, ID:(ID), Acceptor:UDP

MBG
set connection
established
Indeterminate
Fri 17 Jan 2014 11:30:01 CST
UA:Bria 3 release 3.5.5 stamp 71238, active-connections:1, Ip:(IP):45074, Tw_license:0, dnlist:8948, LocalIp:192.168.0.10:15618, Icp:192.168.113.5:5060, Type:SIP, ID:(ID), Acceptor:UDP

MBG
DN event
(ID)
Indeterminate
Fri 17 Jan 2014 11:30:01 CST
dnlist:8948, Ip:(IP):45074, Icp:192.168.113.5:5060, ID:(ID), Acceptor:UDP


So the set is deregistering, and it looks like it is due to "maximum licensed sets already connected" I don't know why this is happening every 5 minutes. I have more licenses on the MBG, and it is even dropping if I am on a call.  Any thoughts? ID and Public IP removed for security. Currently testing with a polycom SIP phone as well.

Thanks!