Messages

1

Mitel Software Applications / Re: Block an incomming telephone number

« on: October 30, 2019, 06:17:40 PM »

On the MCD how do I send the incoming caller id to the call director.

I am very familiar with both the MiVB and MiCollab but I am trying to picture where do I add the filter on the MiVB? then I guess to a single line to the call director box.

Where do I tell the MiVb to reroute the incoming DNIS?

Thanks for your help

2

Mitel Software Applications / Re: MiCollab UC Client Softphone

« on: August 04, 2019, 08:45:18 AM »

Update:

The softphone now is able to call out from the MiCollab app and I can answer the calls but the softphonekeeps dialing or ringing.

I can call internal extensions and I answer but the softphone keeps ringing like its not receive the signal that it answer already

Any help is appreciated

Thanks

3

Mitel Software Applications / MiCollab UC Client Softphone

« on: August 03, 2019, 05:57:49 PM »

Seeking for help to figure out on the UCA APP why my softphone keeps reading "Registration Failed"

I have the UC endpoint programmed in the MiVB and MiCollab.

I have licensing available in both.

I have tried changing seetings and doing re-deploying of the client.

Any hints are appreciated.
Thanks

4

Mitel Software Applications / Re: Mitel Teleworker Telephones

« on: August 03, 2019, 05:36:55 PM »

Thank you.

Looks like I made progress with all your help.

The only thing now is that the UC clisnt softphone fails to register.

I really do not see much of a teleworker address, change a teleworker password in the app

Any help will be appreciated

Thanks

5

Mitel Software Applications / Re: Mitel Teleworker Telephones

« on: August 02, 2019, 04:53:50 PM »

I was able to get a WAN ip into a second network adapter.

I am able to ping to it.

I did Custom network profile and I am comparing into another client but it would not connect.

I tried a 69XX & 5340e

the 5340e updated the via tftp but after the reboot it stays at Contacting Server

Any help is appreciated

6

Mitel Software Applications / Mitel Teleworker Telephones

« on: July 22, 2019, 05:39:39 PM »

Please HELP!

I wanted to see if someone can help me out figure out a setup

I currently have a MiCollab that I am in the process of configuring.

UCA & AWV are working perfect at this point.

I need to configure Teleworker telephones MiNet and SIP Softphone also for the MiCollab Client Mobile.

I have license for teleworker, mobile, softphone and MiNet in the current MiCollab.

1. Do I need another MBG appliance to be cluster into the current MBG?

2. Can I do a direct port forward to the MiCollab?

Maybe if possible someone can give me a basic hint.

I been reading the MiCollab installation manuals and guidelines but it can get confusing at times.

Any help is deeply appreciated 

Thanks

7

Mitel Software Applications / MiCollab AWV Setup Guide

« on: July 15, 2019, 10:32:48 AM »

Can anyone please share a guideline how to setup the AWV, I need to setup from scratch and work from the WAN.

Any help will be appreciated.

Thanks

SAM

8

Mitel Software Applications / Nupoint - java.net.SocketTimeoutException: Read timed out

« on: December 16, 2013, 11:36:44 AM »

Good Morning!

I am new to this site and this is the first time I post a question I hope I am in the right place LOL!

I have a Nupoint server and whenever I add a user through the Bulk Prov it displays this error

java.net.SocketTimeoutException: Read timed out

It will build the User, vm box, the telephone in the mcd but it will halt and not build the rest of the list.

If I remove the Nupoint section from the template it will build the user, telephone in the mcd without errors

Thanks

SAM