Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Night service 2 message

« on: December 17, 2013, 08:16:11 AM »

Hi Ralph,

Thanks for this.

I've managed to access the correct mailbox and set up a temporary greeting. I take it the greeting can be stored for more than 9 days (i.e. the system recognises keypress '2' and then '0' as 20 days)?

Thanks for everyone's advise.

Chris

2

Mitel MiVoice Business/MCD/3300 / Re: Night service 2 message

« on: December 14, 2013, 04:10:32 AM »

Hi again,

Thanks for all the information. I spoke to a friend who told me I am indeed using a 3300 CXI(?) system but I really had no idea about the details.

I think I've found a way to record a temporary greeting. Will that take the place of the night service message straight away or do I have to activate it somehow?

Feel free to move this to the appropriate forum.

3

Mitel MiVoice Business/MCD/3300 / Re: Night service 2 message

« on: December 10, 2013, 12:21:27 PM »

I access the admin panel by going to a local IP address and I'm afraid I can't see any mention of a system version on the page at all.

It doesn't sound like the database programming you mentioned...

Chris

4

Mitel MiVoice Business/MCD/3300 / Re: Night service 2 message

« on: December 10, 2013, 11:50:32 AM »

Hi 619Tech,

The handset I'm using is a 5324 IP Phone. I'm struggling to answer any more than that due to being a complete novice, sorry.

I was guessing the 5324 phone would be part of the 5000 section but perhaps the numbers are referring to something different.

Please let me know if you need more information and I'll try and uncover it.

Chris

5

Mitel MiVoice Business/MCD/3300 / Re: Night service 2 message

« on: December 10, 2013, 11:34:19 AM »

Thanks for the reply.

We currently have a day service and night service which we manually switch over each night/morning.

We don't need to edit the existing night message but would like to record a brand new night 2 message.

6

Mitel MiVoice Business/MCD/3300 / Night service 2 message

« on: December 10, 2013, 10:40:18 AM »

Hi all,

I'm new to IP phones etc and have been tasked with setting up an out of hours message for the Christmas break.

I'm using a Mitel 5324 and I would like to record a message for the night service 2 to let people know the office is closed over Christmas/New Year.

I got into the administration system but it seems incredibly complex and in any case, I'll have to use the phone to record the message. Is there a manual on how to do this or could someone point me in the right direction?

Thanks,

Chris