Messages

1

Mitel MiVoice Business/MCD/3300 / Re: UC360 configuration for 3-way calling issue

« on: March 13, 2015, 12:01:20 PM »

any other thoughts as to what to look for/configure ?

2

Mitel MiVoice Business/MCD/3300 / Re: UC360 configuration for 3-way calling issue

« on: March 11, 2015, 03:35:23 PM »

two things:

A: release level: 6.0 sp3, active sw load: 12.0.3.15
2: newbie here and would need to be walked thru the config, if possible, thanks in advance

****

yes, m-lines is set to yes, still looking for where the max co trunks and other configs are....
max trunk options (from above) were set all to 6, changed to 8, will test again...
and nada, the 1st call still gets dropped, whether you select the 2nd person right away, put the 1st one on hold, or choose to add-a-call

3

Mitel MiVoice Business/MCD/3300 / UC360 configuration for 3-way calling issue

« on: March 09, 2015, 02:38:17 PM »

we have 4 of these, nice units and all, and all are up and running, connected by SIP, doing calls, configured into our exchange system so can search our GAL, the whole nine yards

i want it to go to 10 (or even 11, h/t to ST)

it cannot make a 3 way call: all online documentation says to hit the graphic of one seat, you call the 1st person, then chose another 'seat' on the display, then dial that 2nd number, then you'll have a multi-party call, but....the 1st call drops and you are only in that 2nd call. i've tested using my cell, and on the cell that call is still active, but the UC360 cannot get it back

i've seen 1 place where you need to configure 4 lines in the 3300cxi for the phone (it originally was set up for only 3), but even after that change, i got nothing

any assistance would be appreciated