Messages

1

MiVoice Office 250/Mitel 5000 / Re: 5330 reboot's evry 12 hours almost exactly.

« on: December 04, 2013, 09:26:48 AM »

This fixed the issue. Thanks for the tip. I configured the phone itself for a static ip versus a reserved dhcp ip.

I'm still confused about the problem being DHCP though. Shouldn't the phone be requesting DHCP renewals long long before 12 hours? I wonder what what interval it does this. I see just one request in my sniff but I believe I limited my sniff to the phone and the mitel server, so I may not be seeing all of the communication for dhcp responses and all that in this particular sniff.

2

MiVoice Office 250/Mitel 5000 / Re: 5330 reboot's evry 12 hours almost exactly.

« on: December 03, 2013, 10:41:03 AM »

To test this, I've configured the phone to use a static IP and I will follow up tomorrow.

Meanwhile, I wonder, wouldn't the phone request a DHCP renewal every now and then and thus would not lose it's expiration? MY router doesn't have a DCHP lease time option so I don't know if it's hard coded to 12 hours or not. We'll find out soon but the phone should be renewing its lease, no?

3

MiVoice Office 250/Mitel 5000 / 5330 reboot's evry 12 hours almost exactly.

« on: December 02, 2013, 01:30:27 PM »

Hi,

My mitel 5330 phone reboots every 12 hours almost on the spot. 12 hours being since the phone was powered on. It looks to be doing a firmware check or something and then during or at the end of that check it reboots. I see ICMP TTL expired's right before the reboots too.

What ive done..

1. made a sniff to describe the above
2. plugged the phone into another isp (friends house)
   2a. it didn't reboot. so I know its my isp or my network
3. replaced the phone with another, same thing (further confirming my isp or home network)

Capture:
https://www.cloudshark.org/captures/e7e68fbbf20b

Could it be my ISP? My Netgear router? I'll go see if disabling echo blocking stuff is ok, but I can ping anything I want from any machine on my network and get responses just fine. Doesn't that show icmp outbound works?

-Homer