Messages

1

MiVoice Office 250/Mitel 5000 / Mitel 5000 and Norstar VoIP Gateway...cant receive calls

« on: December 02, 2013, 01:36:36 PM »

I have been working with a tech who is trying to install a Mitel 5000 behind a Norstar VoIP Gateway, connecting to other locations that have Norstars. They can successfully call to the other locations 4 digits, but are unable to receive calls. It does not appear that the Mitel is receiving just the 4 digits dialed. We have the wildcard in the Call Routing table and can direct the calls to one extension, but when the they receive the call, there is no audio either way. We are using the embedded trunk ports, not a SLM-4.

2

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 4 digit dialing other locations via Nortel VOIP gateway

« on: December 02, 2013, 11:29:31 AM »

I have been working with a tech who is trying to install a Mitel 5000 behind a Norstar VoIP Gateway, connecting to other locations that have Norstars. They can successfully call to the other locations 4 digits, but are unable to receive calls. It does not appear that the Mitel is receiving just the 4 digits dialed. We have the wildcard in the Call Routing table and can direct the calls to one extension, but when the they receive the call, there is no audio either way. Were you able to get yours to receive 4 digits? We are using the embedded trunk ports, not a SLM-4.