Messages

1

MiVoice Office 250/Mitel 5000 / Re: Call forward - no voice mail

« on: June 29, 2018, 10:12:36 AM »

We will look at using the Twin option. We had initially explored that when the system was set up a few years ago. Thank you!

2

MiVoice Office 250/Mitel 5000 / Call forward - no voice mail

« on: June 28, 2018, 04:52:28 PM »

One of our employees uses Call Forwarding when he is in another office location in a different town. He has two different extension numbers. When he has call forwarding on: There is no voice mail when a customer calls the location where he ISN'T and the call is then transferred to where he IS. (However, he may be on the phone or away from his desk). The customer gets the voice mail if they call where he IS.
Can anyone offer any helpful tips to solve this issue?

3

MiVoice Office 250/Mitel 5000 / Re: Can't hear ring when calling extension

« on: February 27, 2015, 10:12:45 AM »

We haven't changed any phone settings. This just started a couple days ago with no changes or warnings.

4

MiVoice Office 250/Mitel 5000 / Can't hear ring when calling extension

« on: February 26, 2015, 04:51:16 PM »

When some of our personnel call the inter company extensions, they can not hear the phone ringing on the other end. They just get dead air until someone picks up the extension. These are Mitel 8528 phones. How can this be corrected?