Messages

1

MiVoice Office 250/Mitel 5000 / Re: Auto hold feature

« on: November 27, 2013, 10:04:11 AM »

Pin-up or Pinned up, simply means the caller and called parties are connected (e.g., both parties are talking to each other).

2

MiVoice Office 250/Mitel 5000 / Re: Auto hold feature

« on: November 25, 2013, 05:37:39 PM »

I'm pinning up two incoming calls (Via PSTN) to the PBX (E.g., Mitel 5000) and then use a third PSTN to get a busy. What happens is I pin up the first line of the Mitel (5360 IP phone) station. Then I call from a second PSTN line to the Mitel IP phone, I then answer the second incoming call. When this happens the first call is dropped, it doesn't go on hold. So I'm only left with one call pinned up.

3

MiVoice Office 250/Mitel 5000 / Auto hold feature

« on: November 25, 2013, 04:51:10 PM »

Hello All,

Is there a auto hold feature in the Mitel 5000? If so, where is it configured or is it enabled by default?

4

MiVoice Office 250/Mitel 5000 / Database corruption

« on: November 25, 2013, 10:21:29 AM »

I have a strange issue involving the Mitel 5000 database. I click on “System/Trunk-Related Information/Call Routing Table/” , then click on “1” and I get a message about “The database may be corrupt. Please run the DBTest utility” . Question is where do I find this “DBTest utility? I have attached a snapshot of the message.