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Mitel Software Applications / Re: Reset NuPoint Port via VCCS/VMEM0
« on: May 26, 2023, 07:32:08 PM »
@lundah That worked like a champ, Thank You!
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2
Mitel Software Applications / Reset NuPoint Port via VCCS/VMEM0
« on: May 26, 2023, 10:52:59 AM »
Having the same issue described in this old thread: https://mitelforums.com/forum/index.php?topic=5349.0 Killing the MiTAI monitor did not work, and I do not know the method to "do the same process on the vmemo task". Looks like that worked in the other thread: "killing the vmemo process for that line resolved my issue". My port is stuck "o", and I see an HPLAY:ERROR when I call it.
I have an upcoming maintenance involving a reboot in a couple of weeks, which should resolve this. But I would I would like to understand how to kill the vmemp process on port/channel 22
I have an upcoming maintenance involving a reboot in a couple of weeks, which should resolve this. But I would I would like to understand how to kill the vmemp process on port/channel 22
3
Mitel MiVoice Business/MCD/3300 / Re: Best conference phone for on-prem 3300?
« on: January 12, 2023, 02:48:47 PM »
@acejavelin Do you have a config doc for this? I need to configure a Yealink CP935W on a new MiVB and am unable to locate any config docs in the Mitel Knowledge Management Center or Doc Center. Specifically, MiVB SIP Device Capability settings are what I am looking for.
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Mitel Software Applications / MiCC IVR return to Originating NuPoint Call Flow
« on: October 17, 2022, 06:06:06 PM »
Hi All,
New IVR subroutine being built has an option to return to previous menu. Calls into IVR are coming in from multiple NuPoint Call Flows. I am unable to find a way to transfer back to originating call flow mailboxes. The closest variable I could find is <<PortDN>>. Any ideas before I reach out to Mitel support is appreciated!
New IVR subroutine being built has an option to return to previous menu. Calls into IVR are coming in from multiple NuPoint Call Flows. I am unable to find a way to transfer back to originating call flow mailboxes. The closest variable I could find is <<PortDN>>. Any ideas before I reach out to Mitel support is appreciated!
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Mitel MiVoice Business/MCD/3300 / Re: Embedded Voice mail to Email using Office 365
« on: February 16, 2022, 02:44:50 PM »
Hi Ace - Do you have a doc for the MSL/MBG work around. Sounds viable for several of my sites that are lacking an IT Admin to configure a relay for me. THX!
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MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 New ISP Remote Site Help
« on: September 16, 2019, 06:49:21 PM »
Were your remote phones always remote? Put one into Teleworker mode and point it to the 5000 IP.
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MiVoice Office 250/Mitel 5000 / Re: CF card full
« on: July 25, 2019, 04:24:55 PM »
Are there any MOH audio files on it?
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Mitel MiVoice Business/MCD/3300 / Re: MiVoice Business 8.0 SP3 PR1 connection to MultiTech FaxFinder FF240-IP via SIP
« on: June 17, 2019, 12:35:56 PM »
@johnp - Did you need a T.38 and/or compression licensing on the MiVB?
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Mitel Software Applications / Re: Verify Qualified Harware Remotely
« on: April 22, 2019, 04:46:39 PM »
Found it:
dmidecode -t system
dmidecode -t system
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Mitel Software Applications / Re: Creating Mitel Ignite user account
« on: April 22, 2019, 03:54:59 PM »
The agents/users have credentials for MiCC client that is separate from the MiCollab client. These credentials are configured in MiCC Your Site Explorer.
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Mitel Software Applications / Verify Qualified Harware Remotely
« on: April 22, 2019, 03:08:57 PM »
I am trying to verify an existing server can be upgraded to MSL 10.5 / MiCollab. The server is remotely located with no one available to look at it for me. Is there a way to get server make/model via command line? I can see processors (/proc/cpuinfo) and RAM (/proc/meminfo), but those are the only commands I could find.
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Mitel MiVoice Business/MCD/3300 / Re: Dial By Name, remove from directory
« on: February 07, 2019, 11:55:34 PM »
Isn't that controller by FCOS? I think if you remove FCOS 092 in NuPoint for the user, they are remove from the dial by name. It's been a while though, and my memory is not what it used to be...
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Mitel MiVoice Business/MCD/3300 / 69xx Series press-and-hold method - COS Setting?
« on: January 08, 2019, 04:06:02 PM »
Release 1.4 MiVoice 6930 IP Phone User Guide For MiVoice Business Page 51:
Note: Programming keys using the press-and-hold method is dependent on your Class of Service settings defined for your account on the MiVoice Business call server.
What COS flag(s) are they referring to?
Note: Programming keys using the press-and-hold method is dependent on your Class of Service settings defined for your account on the MiVoice Business call server.
What COS flag(s) are they referring to?
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MiVoice Office 250/Mitel 5000 / Re: CT Gateway Screen Not Showing
« on: April 10, 2018, 01:58:56 PM »
The CT Gateway service is for the server. I believe you need to connect via the CT gateway client, which can be on the server or another PC.