Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Embedded Media Sources Memory Error

« on: October 23, 2013, 10:54:36 PM »

I think that my audio was uLaw wav 16 bit instead of 8 bit so the file is sitting as an unrecognized format so the system can't delete t because it doesn't know what it is. (Just a theory)

You rock, the black box guys couldn't tell us this. And big thanks to the fact that it was bugging you so much that you came back and answered your own reply an hour later.

I'll FTP into the system tomorrow and see if this fixes it. I'll come back and post the outcome so this thread can be an answer base for anyone else that might run into this.

2

Mitel MiVoice Business/MCD/3300 / Embedded Media Sources Memory Error

« on: October 22, 2013, 05:38:19 PM »

Hey everyone,

I have this unusual issue with our Mitel 3300 system where it won't release memory after removing an embedded media file.

I have 4000kb total of which I have a file of 815kb loaded, I previously had a 1483kb file loaded and after removing it, the system won't release that memory back to me. I have tried deleting the empty slots that shows an error that nothing is there. I have removed the file I do have loaded and it still won't release the memory.

We have rebooted the system and it did no good.

Only thing I can think of is to turn it off and back on again. That's a last resort. Any ideas that I should try before I do that?

Thanks,