Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Polycom 5000 and 6000

« on: November 19, 2013, 07:15:23 AM »

I definitely added the multicall keys 6 of them in fact?? Would you be able to send me the link to the setup

2

Mitel MiVoice Business/MCD/3300 / Polycom 5000 and 6000

« on: November 18, 2013, 12:50:19 PM »

Hi Guys, I have 3300 MCD and I added 2 polycom soundstation phone sets as generic Sip devices, can make and receive calls however unable to make conference and/or join/start the conference calls. I have added about 6 multicall keys on MCD still no joy any suggestions.

3

Mitel Software Applications / UCA 6 with 3300

« on: October 07, 2013, 12:30:24 PM »

Hi I managed to configure SIP softphone on the mobile phone(iphone), but I am unable to make any external calls its says its forbidden.Also what IP should uca.domain.com be resolving, where would I find that info since our MAS and UCA servers are two different servers. MAS server IP is being used for TW.
2nd question any tips on how to configure AWC

Thanks

4

Mitel Software Applications / Re: Mitel Border Gateway

« on: October 01, 2013, 10:45:59 AM »

could anyone send me the installation and config doc for UCA working with MCD 3300, my reseller is crap, they are not giving me the right info, I dont think they have enough knowledge or skills.

5

Mitel Software Applications / Re: UCA Clients not working in tw mode - dns issues ?

« on: September 26, 2013, 05:38:19 AM »

Yeah that was installed before I joined the company but was not configured, I can import the UCA database to MAS if needs be, I want to know how/what do I need to configure (settings) on the 3300 and MAS in order for the sip and mobile soft phone to work, and I dont need to buy tw licences for sip phone to work without connecting to VPN right??

6

Mitel Software Applications / How to configure Mobile sip softphone and what licences do I need

« on: September 25, 2013, 11:18:11 AM »

I have a particular issue setting up UCA, we have MAS server MBG ver 8 and UCA server is seperate version 6 and 3300 MCD ver 11 release 5.
Our reseller does not have enough knowledge to get this set up, Iwant to set up mibile sipsoft phone and soft phone for the laptops, can you please tell me how to configure it on MAS and MCD, also I can access the Mobile app on my phone intermnally not externally, I asked the reseller they told me to set up uca@domain.com to pub ip of the MAS, is that correct.

UCA and MAS they are both on the same subnet internally, any help would be great.

Thanks

7

Mitel Software Applications / Re: UCA Clients not working in tw mode - dns issues ?

« on: September 25, 2013, 11:17:25 AM »

I have a particular issue setting up UCA, we have MAS server MBG ver 8 and UCA server is seperate version 6 and 3300 MCD ver 11 release 5.
Our reseller does not have enough knowledge to get this set up, Iwant to set up mibile sipsoft phone and soft phone for the laptops, can you please tell me how to configure it on MAS and MCD, also I can access the Mobile app on my phone intermnally not externally, I asked the reseller they told me to set up uca@domain.com to pub ip of the MAS, is that correct.

UCA and MAS they are both on the same subnet internally, any help would be great.

Thanks