Messages

1

MiVoice Office 250/Mitel 5000 / Re: 5330e Feedback

« on: January 21, 2014, 07:09:24 PM »

bhackbarth -

Everything matches what you listed.  I guess I'll break down and call Mitel in the morning and see what they say...

Thanks.

2

MiVoice Office 250/Mitel 5000 / Re: 5330e Feedback

« on: January 21, 2014, 03:52:27 PM »

It's v5.1 SP4 if I remember right.  The echo is fairly instant, within a second or so.  If you turn the speakerphone down it does go away, but you can no longer hear the call at that point.

3

MiVoice Office 250/Mitel 5000 / 5330e Feedback

« on: January 21, 2014, 10:04:51 AM »

I have a v5 system that the 5330e's, while on speakerphone, echo everything the user does.  The phone is 3ft away and will even echo the keystrokes as they are typing/talking.  I've played with the echo profiles with no effect.  This only happens on the IP phones (digital sets work fine).  What settings am I missing??

Thanks for the help.

4

MiVoice Office 250/Mitel 5000 / Re: NAT'd 5330e IP Phones

« on: January 08, 2014, 12:36:18 PM »

Amazing how that works.  After 2 days fighting it I went and dug out an old WRT54G (luckily hadn't throw it away), set it up and the phones popped right on.  I really should have known better than trying to use the ISP Branded Netgear and Actiontec DSL routers as apparently they don't properly open ports.  Now the fun task of convincing our sales department to order me some more of these to finish the install..

Thanks guys.  Appreciate the help!!

5

MiVoice Office 250/Mitel 5000 / Re: NAT'd 5330e IP Phones

« on: January 07, 2014, 05:19:48 PM »

I will have to assume I have an issue with the port forwarding on their Cisco E1000 routers then.  I have the DB programming setup, and the listed ports forwarded to the HX.  The only thing I was missing was the TFTP server port in the phone.  Same problem.  More than anything I wanted to verify that it will work as a remote user (not using teleworker), just a matter of playing with the ports/firewall to get it to work..

Thanks for the suggestions!!

6

MiVoice Office 250/Mitel 5000 / NAT'd 5330e IP Phones

« on: January 07, 2014, 01:01:40 PM »

Anyone had any luck getting 5330e IP phones to work at remote offices using only NAT?  A customer is requesting 3 remote offices have IP phones installed with NO VPN in place.  I've setup the IP phones with static addresses pointing back to the main 5000, and setup the NAT IP addressing in the 5000.  I can ping the TFTP address from the phone, but the phones simply say "Contacting Server".  Pretty sure I've opened up all the appropriate ports (even tried setting up the DMZ with no luck).  Any other suggestions?
Thanks.