Messages

1

Mitel SX200, SX2000, and older SX platforms / Re: Incoming Calls - No Call Access

« on: September 22, 2015, 04:37:44 PM »

Thanks for the help it's a PRI

2

Mitel SX200, SX2000, and older SX platforms / Incoming Calls - No Call Access

« on: September 21, 2015, 12:44:03 PM »

New to the SX200 where in the system do I assign extensions to the incoming call group right now the customer only has one extension I can't seem to find the CDE form that you add extensions to the incoming call group. I also have a phone that I copied from another extension the phone I copied from can call out but the new extension cannot call out not sure what I am missing.

3

Mitel MiVoice Business/MCD/3300 / recall from another phone

« on: May 26, 2015, 10:08:33 AM »

is it possible to to pickup a recall from a call that's on hold on another extension and if so how can you do that.

Thanks

4

Mitel Software Applications / Re: Good Quality Camera to use with MCA

« on: January 13, 2015, 12:44:20 PM »

I know this thread has been open for awhile but just wondering if you ever solved this issue we are looking for a similar solution

5

Mitel Software Applications / Re: MiVoice Video Questions

« on: January 13, 2015, 12:41:49 PM »

Chad we have a customer with a large board room and we are looking for a camera. Customer is using MCA can you tell me who you configured the MCA to use and IP camera and what Panasonic Camera you used.

Thanks

6

MiVoice Office 250/Mitel 5000 / End a Call

« on: September 25, 2014, 11:19:47 AM »

Is is possible to create a end of call button on the 5K using the x Button like on the 3300? or something similar I don't see it on the feature codes.

Thanks

7

MiVoice Office 250/Mitel 5000 / Re: Phones lose connection

« on: August 25, 2014, 11:26:35 AM »

Here was Mitel's reply

There are a number of resets over the past couple of days due to
 15:30 08-20 MAJOR RESET: Database Restore Complete
 15:29 08-20 MAJOR RESET: Code Change

 This can be caused by corruption in the database or because you have 6.0 SP1 PR3, which was an unstable release.

 Backup the database to your PC and the voice processor information to a USB drive.

 Default BOTH the database and backup database by going to (in DB Programming) Operations > Default Database.

 Upgrade the system to 6.0 SP1 PR5, available on the FTP site.

8

MiVoice Office 250/Mitel 5000 / Re: problems setup my first networked systems

« on: August 19, 2014, 11:02:25 AM »

P6000 NAT IP should be your public IP address

9

MiVoice Office 250/Mitel 5000 / Re: Phones lose connection

« on: August 14, 2014, 12:54:36 PM »

Thanks TE I opened up a ticket with Mitel I'll see what they tell me currently sending them my log files.

10

MiVoice Office 250/Mitel 5000 / Re: Phones lose connection

« on: August 14, 2014, 11:31:07 AM »

When you say change out compact flash are you saying to get a new one from Mitel?

11

MiVoice Office 250/Mitel 5000 / Re: Phones lose connection

« on: August 14, 2014, 11:05:25 AM »

I have not tried that usually I just reboot the system this morning though the phones were saying searching for DHCP server I was able to connect to the database and had to restart the DHCP server and the phones came back up they have one week leases but I see alot of activity in the DHCP logs.

12

MiVoice Office 250/Mitel 5000 / Phones lose connection

« on: August 11, 2014, 10:27:17 PM »

Installing a Mitel 5000 system phones come up using DHCP from the 5K they might last an hour or a day but then they lose connection to the 5k phones sometimes stay on but no dial tone or they might want to get pinned again but you can't like they are stuck in time. No errors on the 5K I can ping the 5K but database will not open any ideas it's driving me crazy customer is getting worried.

13

MiVoice Office 250/Mitel 5000 / HTML Apps

« on: May 05, 2014, 12:45:48 PM »

I figured out how to create screen savers for phones but a client wants to add buttons and apps to his 5360 this seems possible with the 3300 but can you do it on the 5000?