Messages

1

MiVoice Office 250/Mitel 5000 / Re: Inter-Tel CS-5200 Invalid Software License.... Please Upload a valid License

« on: August 15, 2013, 09:19:59 AM »

Ok thank you.. yes for my luck the vendor can no longer service Mitel, and cannot find my files.  I have passed this info onto another vendor to see if they can help.  Thank you for your guidance!!

2

MiVoice Office 250/Mitel 5000 / Inter-Tel CS-5200 Invalid Software License.... Please Upload a valid License

« on: August 13, 2013, 11:45:29 AM »

We have had this phone system for years.. and well this morning we walked and  We keep getting "license error" messages on our phone.  My users keep hitting the button to clear all alarms but then the "license error" message pops back up.

When I loging to the software and it stops at ASAI Connected, Loading database... then a message pops up " You have an invalid software license.  Please upload a valid license. "  thenI click ok and it continues to go into the software.  All my licenses have a Big Red X on them.

I have no support from my vendor.. so scratching my head as to where I can find this license.  There is a dongle key and it is in there, and we rebooted.. any ideas on where to start?