Messages

1

MiVoice Office 250/Mitel 5000 / Add Direct Dial In For Mitel 5000

« on: September 24, 2013, 12:20:06 PM »

Hi,
I need to add a direct dial number for an extension. (Trying to give a customer a direct line to a support department.) I have a Mitel 5000 with DB Studio 3.11. Where do I begin looking to set this up? The last several IT guys have left zero notes for me.
Any help appreciated.

2

Mitel Software Applications / Re: Enterprise Messaging "Engine" Not Starting

« on: August 07, 2013, 11:42:21 AM »

Managed to get it up and running again.

3

Mitel Software Applications / Enterprise Messaging "Engine" Not Starting

« on: August 06, 2013, 06:33:27 PM »

Hi,
I inherited taking care of our aging Mitel system. Today the Enterprise Messaging system went out and doesn't come back on. It gets to starting up the "engine" service, then stops with a critical error for "engine" and shuts everything else down. It looks like we are running version 2.0.12.0 with service pack 2. I cannot find the original installation media... any help is appreciated. Thank you.