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Mitel Software Applications / Re: Softphone setup issue
« on: August 13, 2013, 02:07:40 PM »
I am using leading digit and as far as Nupoint goes - i call internally from my deskphone and it just never goes to voice mail.
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Mitel Software Applications / Softphone setup issue
« on: August 09, 2013, 03:24:49 PM »
I am trying to setup a softphone and I have encountered some issues:
1) Internal calls work fine but when trying to call from softphone to outside I just receive short beeps. In addition when I am calling from my cell phone to the given extension, it exists but I never receive a call on my laptop.
2) MAS nupoint mailbox is setup but I cannot access it.
All help will be greatly appreciated! Thank you!
1) Internal calls work fine but when trying to call from softphone to outside I just receive short beeps. In addition when I am calling from my cell phone to the given extension, it exists but I never receive a call on my laptop.
2) MAS nupoint mailbox is setup but I cannot access it.
All help will be greatly appreciated! Thank you!
3
Mitel Software Applications / Softphone License Question
« on: August 09, 2013, 12:02:40 PM »
Hey,
I have to setup a softphones for a new employees and before setting it up for them I wanted to play around with UCX and installed on my computer and entered the registration key. Now when I check the licenses it says that 1 is Active (my computer). My question is - how do I remove that 1 license and assign it to someone else?
Thanks
I have to setup a softphones for a new employees and before setting it up for them I wanted to play around with UCX and installed on my computer and entered the registration key. Now when I check the licenses it says that 1 is Active (my computer). My question is - how do I remove that 1 license and assign it to someone else?
Thanks
4
Mitel MiVoice Business/MCD/3300 / Re: Outside calls ask for extension number
« on: August 02, 2013, 03:14:23 PM »
We are using PRI, how would i check if a system speedcall is sending me to the attendant?
Edit: Yup you were right, its the system speedcall sending to attendant.
Thank you for your help!
Edit: Yup you were right, its the system speedcall sending to attendant.
Thank you for your help!
5
Mitel MiVoice Business/MCD/3300 / Outside calls ask for extension number
« on: August 02, 2013, 11:39:34 AM »
Hey guys,
I have been just thrown into this Mitel stuff and trying to figure out how to do basics. I am trying to setup a phone, everything seems working but when I call from an outside phone it asks for extension number and when I enter the extension number, then the phone actually rings. I would like to remove that option and have all the phone calls go straight to the phone.
Its a mitel 3300 cx ii controller and 5330e Ip phone.
All help is much appreciated!!!
I have been just thrown into this Mitel stuff and trying to figure out how to do basics. I am trying to setup a phone, everything seems working but when I call from an outside phone it asks for extension number and when I enter the extension number, then the phone actually rings. I would like to remove that option and have all the phone calls go straight to the phone.
Its a mitel 3300 cx ii controller and 5330e Ip phone.
All help is much appreciated!!!
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