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MiVoice Office 250/Mitel 5000 / Re: Intertel/Mitel 8622 VMail Key
« on: August 30, 2013, 01:56:11 PM »
That was the problem. It had the wrong key map. Thanks guys!
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MiVoice Office 250/Mitel 5000 / Intertel/Mitel 8622 VMail Key
« on: August 30, 2013, 08:49:42 AM »
I recently received a new batch of 8622 replacements and they don't have the VMail key programmed. Is anyone familiar with how to program the VMail key?
On my other phones its the third key down on the right column of keys.
Thanks in advance!
On my other phones its the third key down on the right column of keys.
Thanks in advance!
3
MiVoice Office 250/Mitel 5000 / Re: Intertel 8622 and 8662 phones and newer HP switches - getting desperate
« on: August 14, 2013, 11:25:49 AM »Do you use LLDP?
LLDP will try and determine a VLAN for IP Phones. Maybe as a test disable it.
Sarond - this actually worked when issued via CLI. I should have tried it via CLI sooner.
HP helped me to resolve this issue.
I had to turn off LLDP via the CLI (web interface did not work).
The command I can use to disable LLDP on a port a VOIP is plugged into:
lldp admin-status [port] disable
The following command was also recommended:
spanning-tree [port] admin-edge-port
This solution worked for my HP2920 and 5406zl and 5412zl switches.
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MiVoice Office 250/Mitel 5000 / Re: Old Inter-tel 8662 and 8622 IP Phones on a HP 2920
« on: August 14, 2013, 11:23:50 AM »
HP helped me to resolve this issue.
I had to turn off LLDP via the CLI (web interface did not work).
The command I can use to disable LLDP on a port a VOIP is plugged into:
lldp admin-status [port] disable
The following command was also recommended:
spanning-tree [port] admin-edge-port
This solution worked for my HP2920 and 5406zl and 5412zl switches.
I had to turn off LLDP via the CLI (web interface did not work).
The command I can use to disable LLDP on a port a VOIP is plugged into:
lldp admin-status [port] disable
The following command was also recommended:
spanning-tree [port] admin-edge-port
This solution worked for my HP2920 and 5406zl and 5412zl switches.
5
MiVoice Office 250/Mitel 5000 / Re: Intertel 8622 and 8662 phones and newer HP switches - getting desperate
« on: August 05, 2013, 11:51:16 AM »
I just tried turning off LLDP and that didn't work either.
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MiVoice Office 250/Mitel 5000 / Intertel 8622 and 8662 phones and newer HP switches - getting desperate
« on: August 04, 2013, 11:38:18 PM »
I have about 10 HP Procurve switches on my campus. My primary switch is a 5412zl and most of the others are either 5406zls and HP2920s. I've found that my phones don't connect to DHCP after firmware revision K_15_08_0013.swi for anything on the K software, but as soon as I downgrade to that revision or below, the phones connect instantly. As soon as a I upgrade past that revision, then they stop working (trying DHCP...). My new HP2920's don't work at all because their firmware is so new.
Here is the kicker though: If I put a dumb netgear switch in front of my HP switches with newer firmware and connect to the netgear with a power brick, then they'll get a DHCP address. I can then keep the power brick in and switch it to the wall port (or to a direct port on the switch) - but it won't reconnect if we lose power.
My phones use my default vlan for data and voip so they're simply untagged in the default vlan. I'm going to try putting in an option 43 tomorrow, but I don't see how that could help if the phones are in the same vlan as the dhcp server. Also, I can't set a static IP on the phones either.
If anyone has a suggestion, then I'd love to hear it. Thanks so much to anyone who might be able to help me out.
Here is the kicker though: If I put a dumb netgear switch in front of my HP switches with newer firmware and connect to the netgear with a power brick, then they'll get a DHCP address. I can then keep the power brick in and switch it to the wall port (or to a direct port on the switch) - but it won't reconnect if we lose power.
My phones use my default vlan for data and voip so they're simply untagged in the default vlan. I'm going to try putting in an option 43 tomorrow, but I don't see how that could help if the phones are in the same vlan as the dhcp server. Also, I can't set a static IP on the phones either.
If anyone has a suggestion, then I'd love to hear it. Thanks so much to anyone who might be able to help me out.
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MiVoice Office 250/Mitel 5000 / Re: Old Inter-tel 8662 and 8622 IP Phones on a HP 2920
« on: August 01, 2013, 07:55:15 PM »
I have the exact same problem as your customer. Did you find a solution?
I have found that newer hp procurve firmware revisions are not working with my 8662 and 8622 IP phones. The problem with the HP 2920 is that its so new that we can't downgrade to a firmware revision that works.
I have found that newer hp procurve firmware revisions are not working with my 8662 and 8622 IP phones. The problem with the HP 2920 is that its so new that we can't downgrade to a firmware revision that works.
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