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Messages - bbbking

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Mitel Software Applications / Realviewer version 6.0
« on: August 27, 2013, 12:40:07 PM »
I am trying to find the files that store the Tile configuration.  My hope is to setup the configuration and then copy the files to each computer that is running the Realviewer software.  Are these hidden files in version 6?

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Mitel Software Applications / Re: CSM reports not recognizing internal calls
« on: August 27, 2013, 12:37:57 PM »
Thank you for your responses.  Your suggestions worked

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Mitel Software Applications / CSM reports not recognizing internal calls
« on: July 31, 2013, 04:52:39 PM »
Is there a setting within the filtering that allows you to report on internal calls between extensions rather than calls received or placed to outside numbers.  When utilizing the Reporter Pro or the RealViewer software I have not been able to get this type of information to show up.

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