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MiVoice Office 250/Mitel 5000 / Mitel 5330 IP phone at Remote office on a VPN connection
« on: July 16, 2013, 12:33:35 PM »
Good morning
I am trying to deploy a Mitel 5330 IP phone at a remote office
the phone works when connected at the corporate office
when connected at the remote side i get a a message TFTP server Unavailable
I can ping the phone system gateway, ICP and TFTP ip address's
from a laptop on the remote side
i can not ping these address with the diagnostics from the IP Phone
what am i missing
connectivity and ping test from the phone work when the unit is connected in the main office but not at the remote office
I am trying to deploy a Mitel 5330 IP phone at a remote office
the phone works when connected at the corporate office
when connected at the remote side i get a a message TFTP server Unavailable
I can ping the phone system gateway, ICP and TFTP ip address's
from a laptop on the remote side
i can not ping these address with the diagnostics from the IP Phone
what am i missing
connectivity and ping test from the phone work when the unit is connected in the main office but not at the remote office