Messages

1

Mitel MiVoice Business/MCD/3300 / Re: auto hotdesk on UCA login

« on: May 13, 2014, 05:17:54 AM »

Not sure if this answer is what you look for but I think it can not be done without 3rd party software. I will explain with a scenario to see if this is what you look for.

We have a customer using RFID tokens to enter the building but also login at PC's. If they walk away the PC will auto lock etc.

When they put down the token, it will auto login their desktop with their profile, as well as phone and UCA.

You need 3rd party software to auto login the phone to that user's suername. Also you need 3rd party software to script UCA auto login. But from what I heard the UCA is a bit tricky since the 3rd party software will have to identify/capture the different overlayed screens UCA uses in order to login correctly or at least thats what they told me but it can be done.

The whole script logins the Hotdesker first and then it logs in the UCA since UCA prefers the default device to be active and it avoids confusion for the user.

Logging out people is easy though since it can be scheduled.

Hi Dutch, what exactly do you use for the auto-login elements of this? Would be good to implement something like that here as we're looking at upgrading our RFID access system at the moment.

2

Mitel MiVoice Business/MCD/3300 / auto hotdesk on UCA login

« on: August 07, 2013, 04:29:52 AM »

Is this possible to automatically hotdesk to a specified base DN when you log in to UCA6?

I know you can initiate a hotdesk to the base DN of a phone with your pin manually, but is there a way to do this automatically without a 3rd party program like unilogin?

3

Mitel MiVoice Business/MCD/3300 / TAPI driver for UCA 5.1 / Your Assistant Lite Download

« on: July 15, 2013, 04:23:23 AM »

Hello everyone, I posted this on the Tek Tips forum to no avail, but I was hoping someone may be able to help here.

We have a DMS/CRM system that uses IE and it provides a phone book window that shows all the numbers you could ever need and allows you to click on them. However when you click it asked for TAPI, which the UCA application doesn't provide.

I know there's an Ingenius connector thing that helps, however after paying god knows how much for an assortment of about 56 different licenses per user I'm keen to find something that doesn't cost lots (read: anything) to enable this feature.

I heard that Your Assistant Lite provided this driver, uninstalling after installing it left the driver but not the program (which would be ideal) but is there a way to a) get hold of this program (which is long since gone) or b) providing this functionality easily?

Any help much appreciated.