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« on: August 26, 2020, 08:12:53 PM »
I have had both problems on a total of 5 PC's. Some customers and 2 of mine. Most of the time the Microsoft Access database engine 2010 (English) uninstall and program reinstall works. Then you have to disable updates or it will happen again. On my main home PC I do not have the Microsoft Access database engine 2010 (English). Probably because I updated from Office 2010 to office 365. Anyway I have been unable to backup for months and now I get the 10% then back to idle after another update in the last few days. I have tried to uninstall all updates installed over the last few days but 1 is not able to uninstall. I also cannot restore to an earlier time due to a Microsoft one-drive problem. One difference I see which may be a factor is my main PC that's not working is on windows build 1909 and my laptop that can be fixed by the Microsoft Access database engine 2010 (English) is on build 1903.