Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Migrating from MXE to MXE III chassis

« on: July 09, 2019, 06:34:10 PM »

John/vince,

Thanks for the information!  I will follow the path with the reset hardware ID and make sure i have the same IP address on both systems.  This will be done sometime in August.  Thanks again for the replies!

2

Mitel MiVoice Business/MCD/3300 / Migrating from MXE to MXE III chassis

« on: June 10, 2019, 01:12:28 PM »

I have a customer that I need to migrate the 8.0 SP1 database from a MXE to a MXE III controller.

My current thought is to upgrade the MXE III to 8.0 SP1 then back up the current database and restore it into the new controller.  Then clear and re-sync the hardware ID.

My half backed thought is to move the Raid board, drives, and the i-button to the new controller and then after power up presto it all works.

The customer being out of service is not an issue as i will be able to take the controller back to the lab and do all of this over a weeks time.

Any thoughts or ideas will be greatly appreciated.

Thanks,

3

Mitel Software Applications / Analog Extension Mailboxes on a Nupoint

« on: July 08, 2015, 10:34:44 AM »

I'm having trouble building a voicemail box for my analog extensions in NuPoint.  I have extensions built on an ASUII, but when i go to choose my Device type in the Phone tab of users and services, analog is not a choice.  What am i doing wrong?  Thanks in advance.

4

Mitel Software Applications / Re: customer changing ISP not sure all the places to make this change

« on: February 27, 2015, 05:03:46 PM »

Thank you for all your help it has been greatly appreciated!!!!

5

Mitel MiVoice Business/MCD/3300 / Re: customer changing ISP need to populate new static address's where????

« on: February 27, 2015, 04:43:22 PM »

Ralph,

Thanks for your reply, what forms in the vMCD would those changes be made to?

I've posted this same question to the Applications forum with a little more details added.

Thanks,

6

Mitel Software Applications / Re: customer changing ISP not sure all the places to make this change

« on: February 27, 2015, 02:29:21 PM »

vMAS

Networking Parameters
eth0 (Local)   xxx.xxx.60.4/255.255.255.0                                                                 Voice LAN
Internet Visible IP Address (to AMC)   205.xxx.xxx.3                                                 Public Static
Gateway   xxx.xxx.60.xxx                                                                                                Voice LAN Gateway
Additional local networks    xxx.xxx.20.0/255.255.255.0 via xxx.xxx.60.254                   Data LAN via Voice LAN Gateway
                                        xxx.xxx.70.0/255.255.255.0 via xxx.xxx.60.254                   DMZ via Voice LAN Gateway
                                        205.xxx.xxx.0/255.255.255.240 via xxx.xxx.60.254             Public Static via Voice LAN Gateway
DHCP server   disabled


vMBG

Networking Parameters
eth0 (Local)   xxx.xxx.70.1/255.255.255.0                                                                 DMZ
Internet Visible IP Address (to AMC)   205.xxx.xxx.10                                               Public Static
Gateway   xxx.xxx.70.xxx                                                                                               DMZ Gateway
Additional local networks    xxx.xxx.20.0/255.255.255.0 via xxx.xxx.70.xxx                   Data LAN via DMZ Gateway
                                        xxx.xxx.60.0/255.255.255.0 via xxx.xxx.70.xxx                   Voice LAN via DMZ Gateway
                                        xxx.xxx.78.0/255.255.255.240 via xxx.xxx.70.xxx               Public Static Via DMZ Gateway
DHCP server   disabled


No addresses are currently entered in either of the MBG's Resiliency List

these are in a cluster with the MAS in slave mode

i don't believe they have any current Teleworkers but some are using the clients on their smart phones not sure if that makes a difference.

7

Mitel Software Applications / Re: customer changing ISP not sure all the places to make this change

« on: February 27, 2015, 01:19:11 PM »

i should have that info in an hour or two thanks

8

Mitel Software Applications / Re: customer changing ISP not sure all the places to make this change

« on: February 27, 2015, 12:46:45 PM »

the network profile is custom mode

with no SIP trunks

9

Mitel Software Applications / Re: customer changing ISP not sure all the places to make this change

« on: February 27, 2015, 12:42:20 PM »

No only thing changing is external,

so it sounds like these two spots are the only places i need to go to change the address.

Thanks,

10

Mitel Software Applications / customer changing ISP not sure all the places to make this change

« on: February 27, 2015, 11:50:19 AM »

I have a customer that we took over service for who is changing his ISP.  The original install was done by Mitel professional services so I am only slightly aware of what is going on, add to that my limited knowledge of the MAS and MBG.
This customer has:
CXii
vMCD
vMBG
vMAS w/MBG

I’m trying to find all the places that would have to be changed to his new public address’s, This is what I found so far.
In the MBG configuration tab/networkprofiles/custom configuration/ I have found:

vMBG                   ICP-Side 192.168.70.1
                              set-side 2xx.xxx.xxx.10

vMAS MBG          ICP-side 2xx.xxx.xxx.3
                              set-side 2xx.xxx.xxx.3

Is this the only place I have to change the address’s?
Do I need to do anything in the base MSL that these run on?
How will this affect the AMC?
Thanks in advance for all help.

11

Mitel MiVoice Business/MCD/3300 / customer changing ISP need to populate new static address's where????

« on: February 27, 2015, 11:48:04 AM »

I have a customer that we took over service for who is changing his ISP.  The original install was done by Mitel professional services so I am only slightly aware of what is going on, add to that my limited knowledge of the MAS and MBG.
This customer has:
CXii
vMCD
vMBG
vMAS w/MBG

I’m trying to find all the places that would have to be changed to his new block of public address’s, This is what I found so far.
In the MBG configuration tab/networkprofiles/custom configuration/ I have found:

vMBG                   ICP-Side 192.168.70.1
                              set-side 2xx.xxx.xxx.10

vMAS MBG          ICP-side 2xx.xxx.xxx.3
                              set-side 2xx.xxx.xxx.3

Is this the only place I have to change the address’s?
Do I need to do anything in the base MSL that these run on?
How will this affect the AMC?
Thanks in advance for all help.

12

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 IP Phones as VPN clients

« on: February 20, 2014, 11:07:38 AM »

Hovus,

Thanks, I will let the customer Know.

13

MiVoice Office 250/Mitel 5000 / Mitel 5000 IP Phones as VPN clients

« on: February 20, 2014, 10:47:19 AM »

Have a customer that wants to use the 5330 phones as VPN Clients, is that possible? 

Looking for any help possible.

Thanks

14

MiVoice Office 250/Mitel 5000 / Re: Demo/Lab License

« on: October 07, 2013, 01:03:05 PM »

Thanks, I will look into obtaining a Demo Kit.

15

MiVoice Office 250/Mitel 5000 / Demo/Lab License

« on: October 01, 2013, 10:57:55 AM »

What license configuration would be good to use as a Lab system.  WE have gotten the OK to order up a system with Demo/Lab license to use for learning purposes.  Any help would be appreciated.

Thanks,