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Mitel MiVoice Business/MCD/3300 / ARP Issues & HP Switches
« on: July 04, 2013, 03:26:42 AM »
Hi All,
We have a recurring issue with silent calls which is resolved on a temporary basis by clearing the ARP cache on the 3300 (V4 SP2). Mitel support are suggesting that there's an issue with our layer 2 switches (all HP A-Series switches) but seem to be at a loss to offer any further suggestions. Has anyone else experienced ARP issues? Does anyone know of any specific guidance for using A-Series switches with Mitel IP phones?
I've checked the basic ARP function on the network & for everything apart from the Mitel kit it's all looking ok. We don't do any ARP proxying etc.
As you can probably tell, I'm not telephony 'expert' so any advice or pointers appreciated.
Thanks in advance
Stu
We have a recurring issue with silent calls which is resolved on a temporary basis by clearing the ARP cache on the 3300 (V4 SP2). Mitel support are suggesting that there's an issue with our layer 2 switches (all HP A-Series switches) but seem to be at a loss to offer any further suggestions. Has anyone else experienced ARP issues? Does anyone know of any specific guidance for using A-Series switches with Mitel IP phones?
I've checked the basic ARP function on the network & for everything apart from the Mitel kit it's all looking ok. We don't do any ARP proxying etc.
As you can probably tell, I'm not telephony 'expert' so any advice or pointers appreciated.
Thanks in advance
Stu